Virka Info is a public information service for Helsinki residents, located in the Helsinki City Hall lobby. The centre offers general information and advice on living and working in the Helsinki area as well as special advice and guidance on immigration issues.

Virka Info’s professional staff is happy to answer any questions you may have and to offer advice about Helsinki and its services. The centre also gives practical guidance and advice for people moving to Helsinki from abroad on issues such as residence permits, citizenship, EU citizen residential registration and Finnish social security. In addition to Finnish and Swedish, Virka Info offers service and guidance in English, French, Russian, Chinese, Bulgarian, Arabic, Somali, Kurdish, Turkish, Dari and Persian (Farsi). Virka Info serves as a Citizens’ advising office of Finnish Immigration Service, the Helsinki Register Office and the Police.

Virka Info stocks a full selection of brochures, maps, guides and ‘what’s on’ information covering the Helsinki area. There are six computers and free wireless internet free to use. There is also a comfy reading corner with a good selection of newspapers and science, art and entertainment magazines to browse.

Contact us!

If you are looking for information and friendly advice on living and working in Helsinki, drop in and visit us at City Hall or call or email us with any questions –we’re more than happy to help. If your issue is related to residence permits, citizenship applications or the ins and outs of dealing with the Finnish system and authorities, feel free to book a personal appointment with one of our service advisers. Our address is,

Sofiankatu1/ Pohjoisesplanadi 11-13, Helsinki.

Opening hours: Mon- Fri 9-19, Sat-Sun 10-16

The telephone service is available Mon-Fri 9-15. Call +358 (0)9 310 11 111. 

You can also send email to Virka Info:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  

Virka Info in cooperation

Virka Info is part of Click project, in which Helsinki, Espoo, Vantaa and Kauniainen collaborate in the development of general information services through internet Chat for immigrants in the Helsinki region.

 Our partners:

- Vantaa Citizen Offices
- Espoo Citizen Offices
- In Espoo

-Kauniainen Citizen Offices: phone: 09-5056 248, e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it