Virka Info is a public information service for Helsinki residents, located in the Helsinki City Hall lobby. The centre serves as a Citizens’ Office – a shared services centre of the Finnish Immigration Service, the Helsinki Register Office and the Police – and offers general information and advice on living and working in the Helsinki area as well as special advice and guidance on immigration issues.

Virka Info’s professional staff are happy to answer any questions you may have and to offer advice about Helsinki and its services. The centre also gives practical guidance and advice for people moving to Helsinki from abroad on issues such as residence permits, citizenship and Finnish social security. In addition to Finnish and Swedish, Virka Info offers service and guidance in English, French, Russian, Bulgarian, Arabic, Somali, Kurdish and Turkish.

The centre stocks a full selection of brochures, maps, guides and ‘what’s on’ information covering the Helsinki area. The centre also has six computers and free wireless internet which its customers are free to use. There is also a comfy reading corner with a good selection of newspapers and science, art and entertainment magazines to browse.

Contact us!

If you are looking for information and friendly advice on living and working in Helsinki, drop in and visit us at City Hall or call or e-mail us with any questions –we’re more than happy to help. If it’s help with residence permits, citizenship applications or the ins and outs of dealing with the Finnish system and authorities that you need, feel free to book a personal appointment with one of our service advisers. The telephone  information service is available Mon-Fri 9-15. Call +358 (0)9 310 11 111. You can also email Virka Info: This e-mail address is being protected from spambots. You need JavaScript enabled to view it