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Virka Info is a public information service for Helsinki residents, located in the Helsinki City Hall lobby. The centre offers general information and advice on living and working in the Helsinki area as well as special advice and guidance on immigration issues.

Virka Info’s professional staff is happy to answer any questions you may have and to offer advice about Helsinki and its services. The centre also gives practical guidance and advice for people moving to Helsinki from abroad on issues such as residence permits, citizenship, EU citizen residential registration and Finnish social security. In addition to Finnish and Swedish, Virka Info offers service and guidance in English, Russian, Arabic, French, Bulgarian, Berber, Somali, Kurdish, Turkish, Dari and Persian (Farsi). Virka Info serves as a Citizens’ advising office of Finnish Immigration Service, the Helsinki Register Office and the Police.

Virka Info stocks a full selection of brochures, maps, guides and ‘what’s on’ information covering the Helsinki area. There are six computers and free wireless internet free to use. There is also a comfy reading corner with a good selection of newspapers and science, art and entertainment magazines to browse.

Contact us!

• Drop in and visit us at City Hall, our address is Sofiankatu1/ Pohjoisesplanadi 11-13, Helsinki. Opening hours: Mon- Fri 9-19, Sat-Sun 10-16
• The telephone service is available Mon-Thu 9-16, Fri 9-15. Call +358 (0)9 310 11 111.
• Send email to Virka Info: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Feedback regarding the services, which offer by the City of Hesinki: Feedback
Your can get more infomation about the services offer by the City of Helsinki from (In Finnish, Swedish, English, German, French and Russian) and information in other languages from

Virka Info in cooperation

Virka Info is part of Click project, in which Helsinki, Espoo, Vantaa and Kauniainen collaborate in the development of general information services through internet Chat for immigrants in the Helsinki region.

 Click here ! The chat service is open from Monday to Thursday 9-16 and on Friday 9-15. You are served by the advisors of the Virka Info. 


 Our partners and contact infomation pdf

Vantaa Citizen Offices
Espoo Citizen Offices
- In Espoo

- Kauniainen Citizen Offices: phone: 09-5056 248, e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Last Updated on Monday, 05 October 2015 08:18

Opening hours Mon-Fri 9-19, Sat-Sun 10-16, free entry

Information service (09) 310 11 111 Mon-Thu 9-16, Fri 9-15

City Hall, Sofiankatu 1 / Pohjoisesplanadi 11-13, Helsinki

Site admin: City of Helsinki